Who we are

Our website address is: https://www.mother.life.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

General terms and conditions

1. Applicability

In these General Terms and Conditions, the following terms are considered as:

  • ‘On a Mission’: On a Mission bvba, Cederdreef 9 BOX 2, B-9250, Wetteren,

    Belgium. VAT number: BE.0700.423.736


  • ‘Purchaser’: any legal entity (B2B) that has or will be having a contractual relationship of whatever nature with On a Mission.


  • ‘Products’: the subject of one or more sales contracts, in this case – but not exclusively limited to – the solutions ‘On a Mission’ sells, consisted of hardware, software, websites and webservices and/or consulting. On a Mission is fully aware of the content of her own terms.


    Apart from these General Terms and Conditions, specific conditions may apply to certain services and/or products, if explicitly stated. Should there be any differences between those specific conditions and these General Terms and Conditions, the clauses included in the specific conditions shall prevail over the General Terms and Conditions, unless otherwise provided. Derogations from one or more clauses included in these General Terms and Conditions can only be effectuated on the condition that there is explicitly agreed evidence in writing. In that case, the remaining clauses included in these Terms and Conditions shall remain fully in force. Any General Terms and Conditions applied by the Purchaser are not applicable. On a Mission reserves the right to modify and/or supplement the General Terms and Conditions at any time for future orders.

    Purchaser accepts these General Terms and Conditions and all other rights and obligations as stated on the website by using the website or another electronic portal of On a Mission and/or placing an order, which can be considered as applying for a membership status. On a Mission can make an appeal to third parties if this is required for the correct execution of a contract with the Purchaser. On a Mission can be reached via ‘https://www.mother.life.

    2. Information and contracts

    On a Mission places information regarding the features of online platform with the utmost care, including technical descriptions which are based on details of its partners and suppliers, and pictures, diagrams, work methods, read examples illustrating the various options and tariff plans. Aforesaid to the extent allowed by technical means and in accordance with the best standards in the market. A contract is concluded at the moment On a Mission approves the membership application. This approval is conclusive by handing over a confirmation of order to purchaser or, in the case an offer was made via the website, by sending a confirmation of order to the e-mail address that has been indicated by purchaser. On a Mission and its Purchaser explicitly agree that the use of electronic communication-techniques can result in a valid sales contract. The lack of an ordinary, digital or electronically qualified signature, in particular, does not affect the binding effect of the offer and its acceptance. In this respect, the electronic files of On a Mission shall be considered to be presumptive evidence, in so far as the law permits as such. Information, images, verbal communications, statements, etc. related to any of the offers and the most important product features provided by telephone or via e- mail, will be reflected as accurately as possible.

    3. Prices

    All prices are expressed in EURO (and, if required, in other international currencies such as GBP and USD) and include VAT and other taxes. However, in case the Purchaser acts as a legal entity, the possibility to express prices excluding VAT and other taxes exists. Special offers are only valid as stock lasts. The Purchaser is bound by the price as communicated by On a Mission in its confirmation, in accordance with article 2 of these Terms and Conditions. Obvious or abundantly clear errors in the quotation, such as evident misstatements, can be corrected by On a Mission after the contract entered into force. Delivery charges are communicated in a clear way to the Purchaser. With regard to certain methods of payment, further conditions concerning delivery method and possible costs apply. This is communicated to the Purchaser in a clear manner.

    4. Payment

    The sales prices indicated on the site include taxes for Europe. We reserve the right to change the prices at any given time, but we commit ourselves to apply the rates shown on the site at the time of your order. Online orders can be paid via the common valid and internationally accepted credit cards and electronic payment methods, or via regular bank transfer. The possibility of working with a repayment system exists, in which case specific conditions are applicable and defined by the relevant financial institution, brought to knowledge at last on the moment of purchase. Security measures via SSL are provided to allow your online payment to proceed safely. If payment cannot be handled immediately due to the choice of a financial means of payment that is incapable of effectuating such immediate payment, On a Mission stipulates a term of payment of 14 days from the invoice date. Invoices are only issued to legal entities (B2B), on request. If a client fails to pay the invoice within the term stated above, legal rates of interest will be due, without explicit notice of default. If On a Mission does not receive payment after 3 demands, the invoice will be handed over to a debt-collection agency, which will do the further handling. Complaints must be filed within one week from the invoice date. Filing a complaint shall in no way lead to a suspension of payment. Furthermore, any (extra)judicial costs of whatever nature incurred by On a Mission as a consequence of failure on the part of the Purchaser to comply with its (payment) obligations, are on the account of Purchaser. If the chosen payment method is a credit card, the conditions of the relevant card issuer apply. On a Mission is not a party with regard to the relationship between the Purchaser and the card issuer. It is possible that a purchase is being annulled, by an action of the financial agent. In such case On a Mission has the right to cease or block its services. Of course, the physical product needs be returned.

    5. Means of delivery

    We will process your order in accordance to the available supplies. Orders will be delivered as soon as possible. On a Mission will do anything within her means to respect the delivery times indicated. However, On a Mission cannot be held liable for late deliveries or orders that are lost by third parties or through unforeseen circumstances or majeure. Products that are out of stock can be ordered. It is of utmost importance to ensure that the products comply with the order on the moment of delivery. Purchaser must inform On a Mission when this is not the case. Aforesaid within seven (7) working days, starting the day after delivery-date. All notices about a delivery that was not delivered on time need be indicated by e-mail via info@mother.life. Returned products will only be accepted when in their original state, being the original packaging, accessories and manual included.

    Unless stated differently, the delivery deadline is sixty (60) days after the receipt of the order. except when the payment occurred through bank transfer. In that case is the delivery deadline thirty days after the receipt of payment. The above stated term of delivery is only applicable in case it has been allowed by the Belgian Market Practice Act, as an indication, therefore, no rights can be derived from term stated above. Deliveries will occur on the address given by the Purchaser at the time of the conclusion of the agreement. As soon as the products have been delivered on the stated address, any involved risks are passed to the Purchaser.

    6. Identity theft and credit fraud

    In order to assure the safety of your online transactions, On a Mission cooperates with authorized credit card payment partners and publishers Paypal and Mollie. Payment can be made using the following (credit) cards: Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, Maestro, and others who are unambiguously mentioned on the website of Paypal and Mollie.

Online payments are executed via a closed security system (SSL), through which your bank details are always encrypted when they are sent via the Internet. The risk Loss or theft of your identity or credit card information is hereby reduced to a minimum. On a Mission stores your identity and transaction information over a period of time in a secure, encrypted database, environment. On a Mission believes all possible and appropriate precautions have been taken. Therefore, On a Mission cannot be held liable for possible identity theft or financial theft.

7. Protection of On a Mission Products and services

On a Mission has the right to take necessary measures to protect its Products and services (cloud-services and products used by clients) against technical failure and malicious practices. These measures may include, but are not limited to, the cessation of the web services (cloud- services), and modifying and deactivating software (like Mobile Software and Embedded Software) from a distance. These measures explicitly include On a Mission Products which are already taken into usage by users. On a Mission is not liable for damage caused by malicious practices or software.

8. Defects and complaint filing

The Purchaser is always obliged to scrutinize the products immediately following receipt. Complaints from the Purchaser related to defects of the product or digital delivery that can be observed on the outside, must be notified in writing to On a Mission by the Purchaser within seven (7) days from delivery (or within seven (7) days from the invoice date if the products are not (or could not be) delivered to the Purchaser).

The Purchaser is required to make a reasoned complaint in order to return any product. If these products are returned without such reasoned complaint, the return will be considered as invalid. Purchaser will be held responsible for every cost of return, as a consequence for an invalid return. On a Mission preserves the right to stock the products at a third party, on the account and risk of purchaser, and/or return the goods to purchaser as the result of an implicit or explicit request by purchaser. Any costs related to aforementioned are on account of purchaser.

9. Right of withdrawal

The Belgian Market Practice Act provides that the Purchaser can return shipped hardware products within a period of time of 14 working days, without any consequences in the sense of penalties. Such return should not be reasoned. This is called the right of withdrawal. This right of withdrawal requires that the product is free from damages, this includes the software and hardware, and in original packaging. Products that are clearly personalized or designed to the individual requirements of purchaser, fall outside the scope of Article 47, § 4, 2 ° WMPC. This is also applicable to products of audio- and video-recordings and computer software of which the seal is broken, newspapers and magazines. Such products do not qualify for the right of withdrawal. Any return must be sent by a transport firm. The risks and expenses related to the return of a product are on the account of the Purchaser, except in case the product is not conform. Within the term stated, the Purchaser has the obligation to return the product to On a Mission and ask for a document of returning via info@mother.life . The product that is being returned has to have an RMA-number (Return Merchandise Authorization). If this condition is not fulfilled the product may be returned to purchaser

In case of a valid and legally correct use of the above right of withdrawal On a Mission will issue a refund of the sum paid by the Purchaser to On a Mission within seven (7) working days. This will happen through an internationally accepted method of payment chosen by On a Mission. No refund is possible when the Purchaser has misused the right of withdrawal. In this case the products will be returned to Purchaser, accompanied by motivated reasons, on the risks and expenses of the Purchaser. According to the Belgian Market Practices Act you have the right to send back your products within 14 calendar days. However, products which are not changeable by their nature fall outside the scope of Article 47, § 4, 2 ° WMPC. In this case one could think of items like products of audio- and video-recordings and computer software of which the seal is broken, newspapers and magazines. Therefore, such products do not qualify for restitution. Therefore, your purchase is final.

10. Force majeure

In case of force majeure, On a Mission shall not be obliged to comply with its obligations in respect of the other party. On a Mission will be entitled to suspend the performance of its obligations for the duration of the force majeure. Force majeure is considered as any circumstance beyond its control that, entirely or partially, prevents compliance with its obligations regarding the other party.

11. Warranty

According to the applicable and relevant laws, a legal warranty applies to all products delivered by On a Mission. In case a delivered product does not comply with the agreement, Purchaser has the obligation to bring this to the knowledge of On a Mission within seven (7) working days from the delivery. Any compensation following the legal provisions can never exceed the amount invoiced to the Purchaser. Usual or normal ‘wear and tear’, unintended or intended changes to the product by the Purchaser, inability to provide the original invoice or valid proof of payment and various omissions are explicit, but not limited, exceptions on aforementioned system of warranty. URLs included on the website or other electronic communication portals, which are actually controlled by On a Mission, are to be clicked and visited entirely on the Purchaser’s own responsibility.

12. Webservices

The services On a Mission provides are a component for the usage of some products. On a Mission has the right to change or cease these services. Existing or new web services can be subject to the purchase of certain services.
13. Intellectual property

All intellectual property rights and derived rights are the property of On a Mission. The considered intellectual property rights are copyrights, trademark rights (European trademark “On a Mission”), designs and models rights and/or other (intellectual property) rights, including technical and/or commercial know-how, methods and concepts, whether or not patentable. The Purchaser is not allowed to make use of the intellectual property rights as described in this article and/or make changes to them, unless it only concerns the private use of the product itself.

14. Processing of personal data

On a Mission requires the collection of personal information for the processing and completion of orders and the preparation of invoices and guarantee agreements. If the collected data is incomplete, On a Mission preserves the right to cancel the order. Providing incorrect or false personal data is considered to be a breach of the present General Terms and Conditions. The Purchaser’s personal data are exclusively processed in accordance with the prevailing privacy statement, which can be consulted via the On a Mission website.

15. Applicable law and competent court

Belgian law shall be of exclusive application to all offers and contracts. The applicability of the Vienna Sales Convention is explicitly excluded. All disputes related to or arising from offers from On a Mission or contracts concluded with it, will be submitted to the competent territorial court, unless a mandatory statutory provision explicitly provides otherwise and designates another court as the competent one.